Last updated on 28 October 2019
Why do we collect your personal information?
If you choose to contact us, we will ask for some personal information about you. The main purposes for which we use your personal information are:
- be able to communicate with you in a personalized way, eg. to respond to your feedback or service requests and process complaints;
- to keep you up to date on our commercial developments and personalized offers through our newsletter, based on your behavior on the website;
- conduct market research to understand your needs and improve our business;
- to manage your participation in contests, promotions, surveys or sampling actions;
- to send status updates and service communications;
- send notices when changes are made to our policies and other documents that may affect you;
- to comply with legal obligations.
Which legal bases apply to the processing of your data?
We will only process your personal data if there is a legal basis for doing so. The legal bases for the processing of personal data for the above purposes are:
- You have given us your consent to the processing of your personal data (eg. if you have subscribed to our newsletter)
- Processing is required for other legitimate interests pursued by us (such as the processing of IP addresses in order to prevent, detect, and / or respond to misuse of our website and / or store additional information to help you in the event of loss of access to identify her account)
- Processing is necessary in order to comply with a legal obligation (for example, we need to store certain customer data due to tax regulations).
How we collect your personal information
You can tell us your personal data in different ways, e.g. by:
- Subscribe to our newsletter;
- Communication with our consumer service via e-mail, telephone, social media or in writing;
- Participating in a promotion, an event, a contest, or completing a questionnaire or survey regarding recruitment;
- Social Listening: We can search the Internet for relevant and publicly available content and use it to improve our products or services to solve recruitment problems [and target marketing];
Automatic collection of personal information
In some instances, the Sites automatically collect certain types of information when you visit our website and through emails that we may exchange. Automated technologies may include the use of web server logs to collect IP addresses, “cookies”, and web beacons. The collection of this information will allow us to better understand and improve the performance, usability and effectiveness of our web sites and to measure effectiveness of our marketing activities.
An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.
We may serve third-party advertisements that use web beacons in the course of ads being served on our website to ascertain how many times you’ve seen an advertisement. No personally identifiable information you give us is provided to them for web beacon use, so they cannot personally identify you with that information on our web site.
Privacy software can be used to override web beacons. Taking these kinds of actions shouldn’t cause a problem with our site, should you so choose.
The personal data processed by us
By using the Site you leave certain data with us or our service providers or agents that may contain personal information. We only store and use personal data if you provide it directly to us or if you provide it to us clearly for the purposes mentioned above or for the purpose of transmission. We will not use the personal information for any other purpose, unless you have previously given your consent. The following categories of personal data may be processed by us:
- Contact details (eg. first and last name, postal address, e-mail address, telephone number);
- Other information: IP addresses
How do we share your personal information?
We may disclose your personal information to third party service providers (so-called “agents”) to perform certain processing activities on our behalf, such as: Agencies involved in the execution of a purchase agreement (eg. payment service providers and parcel services).
We will not sell, rent, lease or disclose your personal information to third parties so that they may use your personal information for their own purposes. We use third-party providers for website hosting, for payment processing.
We are also not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organisations, such as Facebook, Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including in connection with any Personal Information you disclose to other organisations through or in connection with the Apps or our Social Media Pages.
How do we protect your data?
We protect your personal information with a variety of security measures. This may include using secure registration forms, encrypting data, and restricting access to your personal information.
Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.